Privacy Policy
At Browns Garage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. By accessing our website or providing your personal details, you agree to the practices described in this policy.
We may collect personal information such as your name, phone number, email address, and vehicle details when you contact us, make a booking, or use our services. In addition, we may collect non-personal information like your IP address, browser type, pages visited, and time spent on our website through cookies or analytics tools. If you make payments online or through electronic invoices, we may also collect payment-related information necessary to process your transaction securely.
The information we collect is used to provide and manage our automotive repair and maintenance services, respond to enquiries, process bookings and payments, send invoices or receipts, and communicate with you regarding your service. We may also use your information to send updates, reminders, or promotional offers if you have opted in to receive them. Additionally, we analyse website data to help improve our services and overall customer experience.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. All data is stored securely in electronic systems protected by passwords and encryption. We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
We do not sell, rent, or trade personal information. However, we may share your information with trusted third-party service providers who help us operate our business, such as IT or payment processing companies. These third parties are required to handle your data securely and in accordance with privacy regulations. We may also disclose personal information if required to do so by law or regulatory authorities.
Our website may use cookies to enhance your browsing experience and to collect information on how visitors use our site. Cookies help us improve website functionality and understand user behaviour. You can choose to disable cookies in your browser settings, but doing so may affect certain features or functions of our website.
You have the right to request access to or correction of the personal information we hold about you. If you wish to do so, please contact us using the details provided below.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Browns Garage
76A Bruce Street, Nedlands, WA, 6009
Info@brownsgarage.com.au
Phone: 9386 1396
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
